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returning your goods |
| the date | 08/02/2012 |
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| order ref. e.g. (AC12345) | ||
| your name | ||
| your postcode | ||
| your email | ||
A. I want to return the following item(s) and require a different size or refund
| product code | quantity | return code | replacement size |
Return Code - please enter a valid return code above
| 1. too big | 4. too short | 7. arrived too late | 10. not what i ordered |
| 2. too small | 5. too heavy | 8. inappropriate | 11. unwanted gift |
| 3. too long | 6. arrived damaged | 9. not as expected | 12. faulty |
B. I want to exchange the following item(s) for a different product
Please return the item(s) for a full refund and simply re-order the correct item(s) via the internet site.
C. I want to exchange the following faulty item(s) for exactly the same item
| product code | product code | product code | product code |
Please include any additional notes here
This returns policy does not affect your statutory rights.
Please ensure you return the goods in their original condition within 30 days of the despatch date.
For any other information regarding our returns policy, please see our full terms & conditions
Also for your convenience, please see our frequently asked questions